Insights, inspiration, & tips for business owners and designers.

THE PASSIONATE SOLOPRENEUR’S JOURNAL

When "It's Working" Isn't Enough: The Real Signs You Need a Rebrand
✷ Branding Perspectives Jia Min Boh ✷ Branding Perspectives Jia Min Boh

When "It's Working" Isn't Enough: The Real Signs You Need a Rebrand

Your brand might be “working” on paper—sales are coming in, stockists are interested—but still feel strangely off. In this post, I’m unpacking the three real signs you’ve outgrown your current branding, plus a story from Boutiques Fair that shows why “if it’s working, don’t touch it” can quietly hold you back from your next level.

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When Your Brand Feels Different Than It Looks: Closing the Customer Experience Gap
✷ Branding Perspectives Jia Min Boh ✷ Branding Perspectives Jia Min Boh

When Your Brand Feels Different Than It Looks: Closing the Customer Experience Gap

When your brand looks polished but the experience feels clunky, customers feel that disconnect. This post shows you how to close the customer experience gap by aligning your visuals, systems, and everyday touchpoints so your brand doesn’t just look good—it feels consistent, trustworthy, and true to the promises you make.

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3 Tips to Create a Brand Experience That Connects with Your Audience
✷ Branding Perspectives Jia Min Boh ✷ Branding Perspectives Jia Min Boh

3 Tips to Create a Brand Experience That Connects with Your Audience

A memorable brand isn’t built on aesthetics alone, it’s the experience you create. In this post, I share 3 practical tips to help you connect more deeply with your audience: understand who they are, personalize their journey, and show up as your real, human self. Because people don’t just buy what you sell, they buy how you make them feel.

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